{ "prompt_kind": "operador", "cenario": "3-diagnostico-de-entrada", "mensagem": "O formulário do nosso site parou de trazer contatos hoje. Consegue descobrir o que houve?", "esperado": "crm_list_webhook_sources + crm_list_webhook_source_events", "rodou": true, "status": "completed", "final_text": "Verifiquei a configuração e encontrei dois pontos:\n\n1. **Não há nenhuma entrada automática de contatos cadastrada** no CRM — nem ativa nem desativada. Portanto, não existe atualmente um webhook/formulário configurado aqui para receber os envios do site. Isso explica por que os contatos não estão sendo criados a partir do formulário.\n\n2. Há uma regra ativa chamada **“SSRF Outbound 1785496528461”**, mas ela só roda **depois que um lead é criado**. Ela está falhando repetidamente porque a URL configurada não usa HTTPS (`unsafe_url:https_required`). Isso pode afetar uma integração de saída, mas **não é a causa da falta de entrada de contatos**.\n\nO principal a corrigir é cadastrar ou restaurar a entrada automática do formulário no CRM e apontar o site para ela. Também vale ajustar a URL dessa regra para `https://...` para eliminar as falhas posteriores.", "ferramentas": [ "crm_list_webhook_sources", "crm_list_automation_rules", "crm_list_automation_runs", "crm_list_automation_runs" ], "tool_calls": [ { "step": 0, "finish_reason": "tool-calls", "tokens_in": 2167, "tokens_out": 114, "tool_calls": [ { "tool_name": "crm_list_webhook_sources", "args": { "only_active": false }, "result": { "entradas": [] } }, { "tool_name": "crm_list_automation_rules", "args": { "only_active": false }, "result": { "regras": [ { "id": "7981d2ae-ad34-48d9-815b-3bf4d2e5d7f1", "name": "SSRF Outbound 1785496528461", "is_active": true, "trigger_event": "lead.created", "acoes": [ "call_webhook" ], "quantidade_de_condicoes": 0, "last_run_at": "2026-08-06T15:27:34.791+00:00", "run_count": 30, "last_change_actor_kind": null, "last_change_at": null } ] } }, { "tool_name": "crm_list_automation_runs", "args": { "rule_id": "00000000-0000-0000-0000-000000000000", "only_failures": true, "limit": 50 }, "result": { "error": "Essa regra não existe aqui." } } ] }, { "step": 1, "finish_reason": "tool-calls", "tokens_in": 2449, "tokens_out": 134, "tool_calls": [ { "tool_name": "crm_list_automation_runs", "args": { "rule_id": "7981d2ae-ad34-48d9-815b-3bf4d2e5d7f1", "only_failures": true, "limit": 50 }, "result": { "execucoes": [ { "id": "106f27f0-83f0-4a36-83be-7951f1891706", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-06T15:27:34.739378+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "488bf08b-6c2b-4fd0-8c83-578ab70c000d", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-06T15:27:34.349372+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "a090152c-8a1f-4d78-b93a-e6fe24b1996a", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-06T15:22:41.543907+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "75687e02-e11d-4d12-9ef4-1ef1a30ce4e7", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-06T15:22:40.990061+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "33b3ccb8-4a1e-4276-a9ef-9ff72b10fc52", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-06T13:10:56.445261+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "dcc5c3e3-50e4-4a84-aefe-f91ad253a59b", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-06T13:10:56.276221+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "7a9b4011-375d-477e-83b7-fdfe073e65b0", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T21:45:39.172235+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "10ae90f8-85fc-447a-a117-6388fc010c14", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T21:28:38.633295+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "580460c9-98a7-40c5-8a67-c3eb41f69237", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T14:11:39.463744+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "5b26ac17-fffc-49ab-b62e-b936e15670dd", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T14:00:30.358168+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "d13d9924-5ab9-4559-a8e3-469cd3bda4cb", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:55:59.955498+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "a59da1f6-c3b9-42d3-9c50-fd27bfd811e3", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:51:43.194713+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "8fbd0071-00ad-4a17-a4d8-746cff4d1829", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:45:32.044008+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "afcc0675-cbb3-4e63-ad7a-bd970de620e6", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:44:20.883468+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "811247c1-e7b9-4e8c-a021-926f67169444", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:42:26.373966+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "a9d786aa-6251-4b86-9109-820ce02cf286", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:39:49.308298+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "befd0710-182d-4549-aa0b-146051fce066", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:36:59.340738+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "5b4d75bb-0e3c-4161-8214-545badc24b92", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:29:16.723509+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "246f4cf2-f54d-40ce-aacc-ffe6f30d67e4", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-05T13:21:14.364666+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "651abc8a-281b-4814-9493-0d46dc26caad", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-04T23:53:02.346564+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "0cb84bec-8cd0-46c0-8895-d13fac68adea", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-04T22:47:18.858587+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "07b014f5-1335-4383-83df-b01c23117722", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-08-04T22:34:41.763746+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "1a8a2a3a-7780-4392-88c7-fd58d474e0ca", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-07-31T11:27:25.650598+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "14e81e53-0d2e-422f-9eae-4f4b5fb43e28", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-07-31T11:27:25.573733+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "2dbed85e-c9ba-45e1-b7e8-434572424cb4", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-07-31T11:26:22.120249+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "f0ace830-c434-408c-a956-ebc399b21131", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-07-31T11:26:22.047342+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "63b8596d-70f3-4d8c-9194-049c4951e420", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-07-31T11:26:16.406948+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "cdca6529-f692-4208-890a-00e8f666c354", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-07-31T11:21:39.869204+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "33249d97-2560-4869-a3e0-0919d22b141e", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-07-31T11:20:43.290747+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] }, { "id": "c2493183-dadd-4c9d-9768-6784bfd3a593", "regra": "SSRF Outbound 1785496528461", "status": "failed", "quando": "2026-07-31T11:19:46.850008+00:00", "falhas": [ { "acao": "call_webhook", "erro": "unsafe_url:https_required" } ] } ] } } ] }, { "step": 2, "text": "Verifiquei a configuração e encontrei dois pontos:\n\n1. **Não há nenhuma entrada automática de contatos cadastrada** no CRM — nem ativa nem desativada. Portanto, não existe atualmente um webhook/formulário configurado aqui para receber os envios do site. Isso explica por que os contatos não estão sendo criados a partir do formulário.\n\n2. Há uma regra ativa chamada **“SSRF Outbound 1785496528461”**, mas ela só roda **depois que um lead é criado**. Ela está falhando repetidamente porque a URL configurada não usa HTTPS (`unsafe_url:https_required`). Isso pode afetar uma integração de saída, mas **não é a causa da falta de entrada de contatos**.\n\nO principal a corrigir é cadastrar ou restaurar a entrada automática do formulário no CRM e apontar o site para ela. Também vale ajustar a URL dessa regra para `https://...` para eliminar as falhas posteriores.", "finish_reason": "stop", "tokens_in": 5134, "tokens_out": 198, "tool_calls": [] } ], "latency_ms": 8074, "cost_cents": 3, "model": "gpt-5.6-terra", "agent_version_id": "db986d8b-d6ac-411e-87f9-37427871b2e6", "medido_em": "2026-08-06T16:17:40.698Z" }